Privacy, Cookies & Terms

Last updated: 13/02/2026

This page explains how Buzzii SmartHome uses personal data, cookies, and the terms under which this website is operated. Please take a moment to read through the sections below.

Privacy Policy

Who we are

Buzzii SmartHome is part of the First4ECO LTD group. This website provides information about solar, battery storage, and smart energy solutions for residential and portfolio properties.

We are committed to protecting your privacy and handling your data responsibly.

What information we collect

When you use this website, we may collect:

• Your name and contact details (such as email address or phone number)

• Property-related or enquiry information you choose to provide

• Details submitted through contact or enquiry forms

• Technical information such as IP address, browser type, and device type

What we do not store

Buzzii SmartHome:

• Does not store card details

• Does not store bank details

• Does not store financial credentials

Any payments are processed securely by third-party providers. Financial or finance-related applications may be handled via an alternative group website, such as first4eco.co.uk, which operates under its own policies.

How we use your information

We use personal data to:

• Respond to enquiries

• Provide information, quotes, or package details

• Arrange surveys or installations where applicable

• Improve our website and services

• Meet legal and regulatory obligations

We do not sell your personal data.

Sharing your data

Your data may be shared:

• Within the First4ECO LTD group where relevant

• With trusted partners involved in delivering services

• Where required by law or regulation

All third parties are expected to handle your data securely.

Data security

We use appropriate technical and organisational measures to protect your data, including:

• SSL encryption

• Secure hosting

• Firewalls and monitoring systems

Data retention

We only keep personal data for as long as necessary to fulfil its purpose or to comply with legal requirements.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Request data portability

You can exercise these rights by contacting us through the website.

Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly and improve user experience.

How we use cookies

Buzzii uses cookies to:

• Ensure the website works correctly

• Improve performance and usability

• Understand how visitors use the site

• Protect forms from spam and abuse

We do not use cookies to store sensitive or financial information.

Types of cookies we use

Essential cookies
These are necessary for the website to function and cannot be switched off.

Performance and analytics cookies
These help us understand how visitors use the website so we can improve it. Data is anonymised where possible.

Security cookies
We use security services, including Cloudflare, to protect the site from malicious traffic.

Managing cookies

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how the website functions.

Terms & Conditions

Website use

By using this website, you agree to:

• Use the site lawfully

• Not misuse or attempt to disrupt the website

• Not attempt unauthorised access to any part of the site

Information and estimates

All information, performance figures, savings examples, and income estimates shown on this website are:

• Indicative only

• Based on typical assumptions

• Subject to change

Actual results will vary depending on property type, energy usage, tariffs, and other factors.

Pricing

Prices and package details are provided for guidance. Final pricing will be confirmed in writing before any agreement or installation takes place.

Payments and deposits

Where deposits are taken:

• Payments are processed securely by third-party providers such as Stripe

• Card and financial details are never stored on the Buzzii website

• Payment confirmations and receipts are provided at the time of payment

Third-party links

This website may include links to third-party websites, including other group companies such as first4eco.co.uk. We are not responsible for the content or policies of external websites.

Limitation of liability

To the fullest extent permitted by law, Buzzii SmartHome shall not be liable for:

• Indirect or consequential losses

• Losses arising from reliance on estimated figures

• Temporary unavailability of the website

Governing law

These terms are governed by the laws of England and Wales, and any disputes shall be subject to the jurisdiction of the UK courts.

Contact

If you have any questions about this page or how your data is handled, please contact us using the details provided on the website.